Bilingual Program Manager

Gestion de projet
Details:
Operations management
Program design
Vancouver
Bilingual
September 23, 2025
Updated on
September 19, 2018
Valid until

This role is responsible for managing the implementation of pilot programs including a key role in initial start-up work on new pilots and initiatives.

Under the direction of the Director, Special Initiatives, the Manager of Special Initiatives is responsible for managing the implementation of pilot programs including a key role in initial start-up work on new pilots and initiatives (e.g. program design, workflow recommendations, supporting the development of external partnerships for pilot implementation) and managing pilot program daily operations with a goal of increasing program efficiencies and scalability. This role supports the Director to adhering to department budget, actively supporting developing of department strategy and planning, and corporate reporting. The role also includes staff management and development.

Responsibilities

Manage the implementation of multiple pilot programs and initiatives including supporting the Director with preparing recommendations for executive management on objectives, targets, resources, and timelines for pilot programs (E.g. Canadian Science Policy Fellowship, Career Connect)

Key role in start-up work required for pilot program or initiative launch including developing and designing pilot program, workflows, new processes implementation, and actively engaging with key external stakeholders in preparation and during pilot launch to ensure success

Develop and manage governance documentation for pilots (E.g. Career Connect, Canadian Science Policy Fellowship), ongoing monitoring and improvements to pilots based on evaluations and stakeholder feedback to ensure program is operating efficiently and to stakeholder satisfaction

Actively seek and apply internal expertise across Mitacs departments to effectively build processes and workflows to guide implementation of new pilots and initiatives

Gain specific knowledge and expertise to represent, communicate, and lead discussions on pilot initiatives requirements across Mitacs departments and with external stakeholders

Build strong relationships at all levels of the organization and understand how to influence decisions to the best outcome of the department and organization

Provide accurate and timely program information, accessing data and resources within programs and across departments (e.g. Finance, Grants, Programs) for internal and external reporting purposes

Provide input for the development of departmental operational plans, including budget, resource planning, and team performance targets

Work with Director to build future program framework based on pilot successes

Conduct research and consultation to support the development and implementation of new programs/pilots, promotions, processes, internally and externally.

Draft documents to support reporting, calls for proposals including reports and statistical information and oversee records management for the department  

Occasional travel will be required to attend meeting and events

Represent the organization as it pertains to new initiatives to key stakeholders (government, academia, indigenous communities, foundations, not for profit, industry, etc.)

Manage a geographically dispersed team

Skills & Qualifications

Operations management and program design

Experience and commitment to working collaboratively across multiple departments

Change management, leadership, people and project management

Manage multiple diverse projects

Critical thinking skills, including the capacity to identify and prioritize competing interests and priorities

Relationship management and negotiation skills with emphasis on working with academia, government, industry, and not for profit organizations

Strong written and verbal communication skills

Experience in financial management, service operations, and writing business plans

Cultural sensitivity

Fluency in both English and French (spoken and written) is required